Terms of Service

1. About Us

Theta.cm is a website and trading name operated by CODES LTD, a company registered in Cameroon with its registered office at Njeiforbi Building, 2nd Floor, Commercial Avenue, Bamenda, North-West Region, Cameroon ("CODES LTD", "we", "us"). By using this website or purchasing any subscription, service or product, you agree to these Terms.

2. Our Products and Services

• Theta ERP subscriptions — licensed access to our proprietary enterprise resource management software.
• Servers and hosting — managed virtual and dedicated servers, private cloud, backups and related infrastructure services.
• Consulting — business, ERP and IT consulting sessions, assessments, programs and retainers.
• Hardware and digital products — POS machines, computers, processors, networking equipment, software licences and IT services.

3. Accounts and Eligibility

Our services are intended for businesses. You confirm that you are authorised to act on behalf of the organisation placing an order and that the information you provide is accurate.

4. Prices and Payment

• All prices are listed in US Dollars (USD) and exclude applicable taxes, which are shown before payment.
• Subscriptions and hosting are billed in advance for the selected period (monthly or annual). Metered services are billed monthly in arrears.
• Payments may be made by card or bank transfer. Card payments are processed by our authorised payment partners; we do not store full card details.
• We may change prices with at least 30 days' notice. Changes apply from your next renewal.

5. Subscriptions and Renewal

Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. We send a reminder at least 30 days before an annual renewal. You can cancel at any time from your account or by contacting us.

6. Acceptable Use

You must not use our software or infrastructure for unlawful activity, to distribute malware, to send unsolicited bulk messages, or to infringe the rights of others. We may suspend services that breach this clause after notice, or immediately where required by law.

7. Customer Data

You own all business data you enter into Theta ERP or store on our servers. We process it only to provide the services, as described in our Privacy Policy. On termination you may export your data within 30 days.

8. Intellectual Property

Theta ERP, the Theta.cm website and all related software and content remain the property of CODES LTD. A subscription grants a non-exclusive, non-transferable licence for the subscription term.

9. Warranties and Liability

We provide services with reasonable skill and care and in line with the Service Level Agreement. To the extent permitted by law, our total liability for any claim is limited to the fees paid by you in the 12 months before the claim. We are not liable for indirect or consequential losses.

10. Refunds, Shipping and Returns

Refunds are governed by our Refund & Cancellation Policy; delivery by our Shipping & Delivery Policy.

11. Governing Law

These Terms are governed by the laws of the Republic of Cameroon. We will first try to resolve any dispute amicably; unresolved disputes are subject to the competent courts of Bamenda.

12. Changes

We may update these Terms from time to time. The date at the top of this page shows the latest version.